Integration does not have to equal complexity
Consolidation of data shouldn't mandated without a business requirement driving it. Centrend's results oriented strategic process not only checks the validity of your integration planning initiatives, but helps you keep implementation as simple and achievable as possible.
Integrated ERP and CRM Solutions
What is ERP?
Enterprise Resource Planning (ERP) software is a specialized package of tightly integrated applications that allow you to understand and manage your business.
At entry-level, it's an integrated suite of applications that handle your core business processes such as Accounts receivable, Inventory, General Ledger, and Shop Data Management.
At the higher level, add to the basics the ability to add true job costs, data collection, web enablement for customers and vendors, customer relationship management, and executive dashboard management features.
The right solution for you will be the one that provides the maximum competitive advantage while reducing complexity at the lowest possible cost.
How to Succeed with ERP
Centrend has determined there are four primary requirements to make sure an ERP project is successful:
- Capability—Software must meet business requirements
- Software & Implementation Costs—Costs must be within a budget to achieve the desired Return on Investment.
- Resources—Resources must be made available (either employees or consultants) to give the required time to the implementation.
- Desire and Change Management—From the top down, the entire organization must all be pulling for the same outcome!
Expert Consulting
Centrend needs you to succeed because unlike a firm that just sells software, we are consultants first and foremost. Within the industry, the ERP implementation failure rate is high. Centrend knows what it takes to make it work. We must find you the right solution because we are going to have to live with the results right along with you! To ensure ERP Implementation success we make sure the following bases are covered:
- Business Process Analysis - helping you determine baseline needs
- Identify your “special requirements” that narrow the field of possible ERP Vendors
- Vendor Selection & Negotiation
- Project Management & Coordination Support
- Ongoing Consulting, Support and Optimal Utilization
Centrend's ERP Alliances
Centrend has formed alliances with two of the best ERP Solution providers on the planet. Passport Software for small manufacturers and Epicor Software for mid-market manufacturers. Remember there are always areas of grey when looking at whether your firm should be most interested small or mid-market solutions. We encourage you to check both solutions on the page links below out to understand the differences:
Click SMALL BUSINESS ERP SOLUTIONS or LARGER/GROWING BUSINESS ERP SOLUTIONS
CRM Solutions
While Centrend continues to support numerous Customer Relationship Management (CRM) software packages, we've had a hard time finding a solution that allowed business owners to really take care of customers in their service business.
As the leader of an IT service company absolutely passionate about delivering the highest quality of service in the fastest and most cost effective way possible, our founder and CEO, Paul LaFlamme decided to create a new entry into the CRM marketplace.
Scheduled for release in March 2010, please watch our website for more details or contact us directly to find out more about this exciting new software application that will help you blow away your competition.