Specializing In Highly-Responsive IT Support, Consulting And Managed IT Services For Businesses In Worcester County

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Are you searching for an IT Support company that provides fast response times, focuses on preventing technical problems, and delivers high-quality customer service? Are you having problems and don’t know who to trust to fix them fast?

If so, give me a call and I’ll show you what fast, friendly and highly-responsive outsourced IT Services would be like for your small to medium business. Reach us at 774-241-8600.

  • Your IT issues are our issues until 100% resolved
  • Emergency Response Time of Less than 5 Minutes
  • Friendly, knowledgeable staff that is fun to work with
  • No Nerd Words - Plain language free of jargon
  • Straight-forward and clear pricing structure
Paul LaFlamme

Call Us Today At 774-241-8600

5 Reasons to Choose Centrend to Support Your Computer Network

1

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you are busy and want to get problems resolved quickly. With our remote support tools, you don’t even have to wait for a technician to show up

2

No Nerd-Words. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our job is to know the technical jargon, your job is to work on your business.

3

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

4

We Won't Hold You Hostage. Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. This is both unethical and unprofessional. As our client, you will receive full, written documentation of your network and all resources in terms YOU can understand.

5

Peace of Mind. We monitor all of our clients’ networks 24/7/365, so you never have to worry that a virus has spread, a hacker has gained access, or a backup failed to perform. We monitor your network and all of your computers, so you don’t have to.

See what other business owners are saying about us…

Insightful Design, Fast Implementation - Highly recommended

I worked with Centrend to automate our manufacturing schedule. Paul was very insightful during the design phase and helped us arrive at the right solution. His technical implementation was fast and smooth.  I highly recommend Centrend and I look forward to working with Paul again soon.

Devin Brown President
J&J Machine
Marlborough, MA

True Professionals You Can Count On! 

Paul’s team at Centrend are true professionals. They respond quickly to our questions and give us sound advice. You can count on them to do what they say they are going to do and not drop the ball.

Marco Schiavo Partner
Simmons & Schiavo, LLP
Woburn, MA

Consistent and Reliable IT Support, Project Leadership Capabilities

Centrend provides consistent and reliable IT Support and project results year after year. Their technical expertise keeps our software and infrastructure optimized and protects us from cyber-attacks.

Centrend's president and CEO, Paul LaFlamme is our partner on many projects. His project leadership capabilities coupled with his technical knowledge, proves to be the right resource constantly for our company.

His ability to work closely with our corporate IT dept is appreciated as our company continues to grow with his help.

Terry Upton Manager of Financial Reporting
Emerson Corp, Therm-O-Disk
Cincinnati, OH

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The Central Massachusetts CEOs Guide To IT Support Services And Fees.

Even if you aren’t ready to make a change right now, this will give you the 3 most common ways IT services companies charge for their services, and the pros and cons of each approach, 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data, and more.

Simply fill out the form here and download your copy today!

IT Buyers Guide
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